# How review importing works

When you confirm a business, ReviewPine starts importing its public Google reviews.

## Two quick stages

1. **Newest reviews first.** A small batch of your most recent reviews is fetched first, usually within a minute or two. As soon as it lands you can choose a widget and design with your real reviews.
2. **Full history in the background.** Your older reviews keep importing while you work. When they are in, your widgets update by themselves.

While this happens, **Your Business** shows the status **Importing reviews**. You can close the page; nothing is lost.

## What is imported

- The reviewer's name and profile photo, as shown on Google.
- The star rating, the review text and when it was posted.
- Your overall Google rating and total review count.
- Your listing's address, when Google shows one.

Widgets show your most recent reviews, up to several hundred per business, which is far more than any visitor scrolls through.

## Languages

Reviews are shown **in the language they were written**, including Hindi and other Indian languages. Right-to-left scripts display correctly too. You can also set the widget's own buttons and labels to English or Hindi; see [widget language](/widgets/widget-language).

## If nothing arrives

If Google has no reviews for the listing, the import finishes without reviews and you will see a clear message with a **Try again** button. See [no reviews found](/troubleshooting/no-reviews-found).

Source: https://docs.reviewpine.com/businesses/importing-reviews