# ReviewPine Help Centre

> Official help for ReviewPine: show your Google reviews on any website with one line of code. Guides for adding a business, designing widgets, installing on WordPress, Shopify, Wix and more, plans and GST billing, privacy and troubleshooting. India-focused, prices in rupees.

Full text of every article: https://docs.reviewpine.com/llms-full.txt

## Getting started

- [What is ReviewPine?](https://docs.reviewpine.com/getting-started/what-is-brand.md): ReviewPine shows your real Google reviews on your own website with one line of code. Here is what it does, who it is for and how it works.
- [Quick start: Google reviews on your website in 5 minutes](https://docs.reviewpine.com/getting-started/quick-start.md): The fastest path from sign-up to a live review widget: create your account, add your business, pick a layout and paste one line of code.
- [How the free trial works](https://docs.reviewpine.com/getting-started/free-trial.md): Try every feature free for 7 days with one business. No card needed. Here is what happens during and after the trial.
- [Create an account and sign in](https://docs.reviewpine.com/getting-started/create-account-and-sign-in.md): ReviewPine has no passwords. You sign up and sign in with a 6-digit code sent to your email. Here is how it works.
- [Your dashboard explained](https://docs.reviewpine.com/getting-started/your-dashboard.md): The dashboard turns your Google reviews into clear numbers: rating, new reviews, rating mix, what customers praise and which reviews need a reply.
- [Try the customiser without an account](https://docs.reviewpine.com/getting-started/try-the-playground.md): The playground on our website lets you test every layout and design option on sample reviews before you sign up. Nothing is saved.

## Your business & reviews

- [Add your business](https://docs.reviewpine.com/businesses/add-your-business.md): Connect your Google Business Profile by pasting its Google Maps link. We find the listing, you confirm it, and your reviews start importing.
- [Find your Google Maps link](https://docs.reviewpine.com/businesses/find-your-google-maps-link.md): Where to copy your business's Google Maps link on a phone or a computer, and which link formats are accepted.
- [Businesses without a public address](https://docs.reviewpine.com/businesses/service-area-businesses.md): Plumbers, tutors, consultants and other service-area businesses work fully with ReviewPine, even when Google hides the street address.
- [How review importing works](https://docs.reviewpine.com/businesses/importing-reviews.md): What happens after you add a business: the first reviews arrive quickly, the full history follows, and what "Importing reviews" means.
- [Keep your reviews up to date](https://docs.reviewpine.com/businesses/refresh-reviews.md): New Google reviews reach your widgets automatically every day on paid plans. You can also refresh a business on demand.
- [Manage several businesses](https://docs.reviewpine.com/businesses/multiple-businesses.md): Add more Google Business Profiles to one account, switch between them and see each one's widgets. Ideal for chains and agencies.
- [Remove a business](https://docs.reviewpine.com/businesses/remove-a-business.md): How to remove a business from your account, what happens to its widgets, and why removal is only available on paid plans.
- [Get more Google reviews](https://docs.reviewpine.com/businesses/get-more-google-reviews.md): Use your Google review link and the widget's "Write a review" button to turn happy customers into new reviews.

## Widgets & design

- [Create a widget](https://docs.reviewpine.com/widgets/create-a-widget.md): Choose a ready-made design from the gallery, open it in the customiser, and save. You can create as many widgets per business as you need (fair use).
- [Which layout should I use?](https://docs.reviewpine.com/widgets/widget-layouts.md): Slider, Grid, List, Sidebar and Badge explained, with where each one works best on your website.
- [Customise your widget: every option explained](https://docs.reviewpine.com/widgets/customise-your-widget.md): A complete reference to the customiser: style, header, review cards, size, slider, reviews shown, language and custom CSS.
- [Colours, fonts and dark mode](https://docs.reviewpine.com/widgets/colours-fonts-dark-mode.md): Match the widget to your brand: card and text colours, accent and star colours, your website's own font, and light, dark or automatic themes.
- [Choose which reviews show](https://docs.reviewpine.com/widgets/choose-which-reviews-show.md): Filter by star rating and review length, sort by newest or highest rated, limit the number shown, and pin your favourite reviews to the front.
- [The "Write a review" button](https://docs.reviewpine.com/widgets/write-a-review-button.md): Add a button to your widget that opens Google's review form for your business, so happy visitors can leave a review in two taps.
- [Widget language and review languages](https://docs.reviewpine.com/widgets/widget-language.md): Set the widget's own labels to English or Hindi, and understand how reviews in other languages and scripts are displayed.
- [Change the layout of a widget](https://docs.reviewpine.com/widgets/change-layout.md): Switch an existing widget to a different layout without changing the embed code already on your website.
- [Rename or delete a widget](https://docs.reviewpine.com/widgets/rename-or-delete-a-widget.md): Give a widget a clear name, or delete one you no longer need, and what visitors see afterwards.
- [Custom CSS for advanced styling](https://docs.reviewpine.com/widgets/custom-css.md): Fine-tune the widget with your own CSS. Styles apply only inside the widget and never affect the rest of your website.

## Install on your website

- [Get your embed code](https://docs.reviewpine.com/install/get-your-embed-code.md): Where to copy the one line of code that shows your widget, what it contains, and why you only need to paste it once.
- [Add a review widget to WordPress](https://docs.reviewpine.com/install/wordpress.md): Show your Google reviews on a WordPress page or post with a Custom HTML block. No plugin needed.
- [The ReviewPine WordPress plugin](https://docs.reviewpine.com/install/wordpress-plugin.md): Connect your account in WordPress, copy a widget's shortcode and paste it anywhere. What the plugin can and can't do, and how to disconnect.
- [Add a review widget to Shopify](https://docs.reviewpine.com/install/shopify.md): Show your Google reviews on your Shopify store with a Custom Liquid section in the theme editor.
- [Add a review widget to Wix](https://docs.reviewpine.com/install/wix.md): Show your Google reviews on a Wix site with the Embed HTML element.
- [Add a review widget to Squarespace](https://docs.reviewpine.com/install/squarespace.md): Show your Google reviews on Squarespace with a Code block.
- [Add a review widget to Webflow](https://docs.reviewpine.com/install/webflow.md): Show your Google reviews on a Webflow site with an Embed element.
- [Add a review widget to any website](https://docs.reviewpine.com/install/any-website.md): Paste one line of code into any HTML page, including hand-coded sites, Framer, Ghost, Zoho Sites and most website builders.
- [Show more than one widget on a page](https://docs.reviewpine.com/install/multiple-widgets-on-one-page.md): Place several widgets on the same page, for example a badge in the header and a slider further down.
- [Page speed and SEO](https://docs.reviewpine.com/install/speed-and-seo.md): The widget is built to keep your website fast: tiny, loaded in the background, and no layout jumps. Here is what that means for speed scores and SEO.

## Plans, billing & invoices

- [Plans and pricing](https://docs.reviewpine.com/billing/plans-and-pricing.md): Yearly plans with every feature included, priced in rupees in India and in US dollars elsewhere. Plans differ only in how many businesses they cover.
- [Buy a plan](https://docs.reviewpine.com/billing/buy-a-plan.md): How checkout works: your billing country and details, an optional GSTIN or VAT number, and secure yearly payment with Razorpay (India) or PayPal (everywhere else).
- [Paying from outside India](https://docs.reviewpine.com/billing/paying-from-outside-india.md): Businesses outside India pay in US dollars through PayPal, with a PayPal balance or a card, and get an invoice with their VAT or tax number.
- [GST tax invoices and GSTIN](https://docs.reviewpine.com/billing/gst-invoices.md): Every payment comes with a GST-compliant tax invoice. Add your GSTIN at checkout to claim input tax credit, and download invoices as PDF.
- [Upgrade your plan](https://docs.reviewpine.com/billing/upgrade-your-plan.md): Upgrades take effect immediately. The unused part of your current plan becomes credit, so you never pay twice for the same time.
- [Cancel auto-renew](https://docs.reviewpine.com/billing/cancel-auto-renew.md): Switch off automatic renewal at any time. Your plan and widgets keep working until the end of the year you paid for.
- [Renew your plan manually or turn auto-renew back on](https://docs.reviewpine.com/billing/renew-your-plan.md): Pay for the next year once without autopay, renew early, or switch auto-renew back on. The new year always starts when the current one ends.
- [The Free plan](https://docs.reviewpine.com/billing/free-plan.md): After your trial, one widget stays live for free with your 10 newest 4★ and 5★ reviews. What is included, what is not, and how to upgrade.
- [What happens when a plan or trial ends](https://docs.reviewpine.com/billing/when-a-plan-ends.md): When a trial or paid plan ends, widgets show a small notice instead of reviews. Offline widgets are kept for 30 days, and purchasing brings everything back instantly.
- [Refunds](https://docs.reviewpine.com/billing/refunds.md): When yearly payments are refunded, how to request a refund, and how long it takes to reach your account.
- [Payment problems and failed renewals](https://docs.reviewpine.com/billing/payment-problems.md): What to do when a payment fails at checkout or an autopay renewal does not go through.
- [Move to a smaller plan](https://docs.reviewpine.com/billing/move-to-a-smaller-plan.md): How to switch to a plan that covers fewer businesses when your current plan ends.

## Account, privacy & security

- [Change your sign-in email](https://docs.reviewpine.com/account/change-your-email.md): Move your account to a new email address. For your security, it needs a code from both the old and the new address.
- [Change your name](https://docs.reviewpine.com/account/change-your-name.md): Update the name shown in the app and used by default on your invoices.
- [Privacy for your website visitors](https://docs.reviewpine.com/account/visitor-privacy.md): The widget sets no cookies, uses no local storage and collects nothing about your visitors. Here is what that means for your cookie banner, the GDPR and the DPDP Act.
- [Your data and your rights](https://docs.reviewpine.com/account/your-data.md): What information we keep about your account, how long we keep it, and how to request a copy, a correction or deletion.
- [Keeping your account secure](https://docs.reviewpine.com/account/security.md): How passwordless sign-in protects your account, and simple habits that keep it safe.
- [Accessibility](https://docs.reviewpine.com/account/accessibility.md): How the widget supports keyboard users, screen readers, reduced motion and readable contrast.

## Troubleshooting

- [Frequently asked questions](https://docs.reviewpine.com/troubleshooting/faq.md): Short answers to the questions customers ask most about ReviewPine: reviews, widgets, installing, billing and privacy.
- [Widget not showing on my website](https://docs.reviewpine.com/troubleshooting/widget-not-showing.md): A checklist for when the embed code is on your page but no reviews appear.
- [My widget shows a notice instead of reviews](https://docs.reviewpine.com/troubleshooting/widget-shows-a-notice.md): Why a widget shows an "expired or removed" or renew notice, and how to fix it.
- [My Google Maps link is not recognised](https://docs.reviewpine.com/troubleshooting/maps-link-not-recognised.md): What to do when "Find my business" cannot read the link you pasted.
- [No reviews found for my business](https://docs.reviewpine.com/troubleshooting/no-reviews-found.md): Why an import can finish without reviews, and what to do next.
- [Reviews missing or out of date](https://docs.reviewpine.com/troubleshooting/reviews-missing-or-out-of-date.md): Why a new review is not in your widget yet, why some reviews are hidden, and how to fix it.
- [Sign-in code not arriving](https://docs.reviewpine.com/troubleshooting/sign-in-code-not-arriving.md): What to check when the 6-digit sign-in code does not reach your inbox.