# Frequently asked questions

### Do I need any coding skills?

No. You paste your Google Maps link, pick a layout and copy one line of code into your website. If you can paste text into your website builder, you can install it. See [the quick start](/getting-started/quick-start).

### Do I need to give access to my Google account?

No. We only read your public Google reviews. You never sign in to Google through us.

### Which websites does it work on?

Any website that lets you add HTML or a script embed: WordPress, Shopify, Wix, Squarespace, Webflow, Framer, Ghost and hand-coded sites. See [install guides](/install/get-your-embed-code).

### Will it slow down my website?

No. It is tiny, loads in the background, only loads when visitors scroll near it and reserves its space so nothing jumps. See [page speed and SEO](/install/speed-and-seo).

### Does it use cookies or track visitors?

No cookies, no storage and no tracking, so it adds nothing to your cookie banner. See [privacy for your visitors](/account/visitor-privacy).

### Can I hide negative reviews?

You can set a minimum star rating, hide very short reviews and pin your favourites. See [choose which reviews show](/widgets/choose-which-reviews-show).

### Can customers leave a new review from the widget?

Yes. Turn on the **Write a review** button and it opens Google's review form for your business.

### How do new reviews reach my widget?

On paid plans, new reviews are added automatically every day. To show a brand-new review straight away, refresh the business from **Your Business** (once a day) and it arrives within minutes. See [keep your reviews up to date](/businesses/refresh-reviews).

### How many widgets can I create?

Unlimited widgets (fair use) for every business, on every plan.

### How does the free trial work?

Use every feature free for 7 days with one business, no card needed. When it ends, your widget shows a small notice until you choose a plan. See [the free trial](/getting-started/free-trial).

### Can I pay monthly?

Plans are yearly and renew by autopay. Pay by UPI, card or netbanking. See [plans and pricing](/billing/plans-and-pricing).

### Do I get a GST invoice?

Yes, for every payment, with your GSTIN if you add one at checkout. See [GST invoices](/billing/gst-invoices).

### Can I cancel any time?

Yes. Switch auto-renew off under **Billing**; your plan runs until the end of the year you paid for. See [cancel auto-renew](/billing/cancel-auto-renew).

### Can I use it for several businesses or clients?

Yes. Plans cover one or several businesses on one account, with one yearly bill. See [manage several businesses](/businesses/multiple-businesses).

### Are reviews in Hindi and other languages supported?

Yes. Reviews show in the language they were written, and the widget's labels can be English or Hindi. See [widget language](/widgets/widget-language).

Source: https://docs.reviewpine.com/troubleshooting/faq
