# Reviews missing or out of date

## A new review is not showing

- **Wait for the daily update.** On paid plans, new reviews are added automatically every day.
- **Refresh the business** on **Your Business** (paid plans, once a day). See [keep your reviews up to date](/businesses/refresh-reviews).
- Google can take a little while to publish a new review publicly. If it is not visible on Google Maps yet, it cannot be imported yet.

## Some reviews are hidden in the widget

Check the widget's **Reviews shown** settings:

- **Minimum rating** may hide lower ratings.
- **Minimum review length** may hide star-only or short reviews.
- **Max reviews** may limit how many appear.

## The review count looks different from the number of cards

The header shows your **total** Google review count. The cards show the reviews that match your filters, and very long histories show the most recent reviews.

## A review was deleted on Google but still shows

Deleted reviews drop out as your review history is refreshed. If one needs to go immediately, email **support@reviewpine.com** with the business and reviewer name.

Source: https://docs.reviewpine.com/troubleshooting/reviews-missing-or-out-of-date