Help Centre

Change your sign-in email

Move your account to a new email address. For your security, it needs a code from both the old and the new address.

Updated 30 Sep 2026 1 min read Markdown
  1. Click your name at the top right and choose Account. A window opens on top of the page you are on.
  2. Open the Sign-in email tab, enter your new address and click Send codes.
  3. We send one code to your current email and another to your new email.
  4. Enter both codes and click Confirm new email.

From then on you sign in with the new address, and invoices use it too.

Why two codes?#

It proves you control both addresses, so nobody can take over your account from a device that was left signed in.

Changed your mind?#

Click Cancel this change before confirming. Codes expire after a short time; request new ones if needed.

Lost access to your old email?#

Write to [email protected] from the new address, with your business name and the old address. We will verify ownership before making any change.

Still stuck? Tell us what you are trying to do and we will help.Email support

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