Change a business (connected the wrong one?)
Swap a business for the right Google listing in one step. Your plan, trial, widgets and embed codes stay exactly as they are.
Picked the wrong listing, or your business moved to a new Google listing? Change it instead of starting again. The new business takes the old one's place, so everything else stays as it is: your plan, your trial and its end date, your widgets, their designs and the embed codes already on your website.
On the website#
- Open Your Business.
- Click the swap icon (two arrows) next to the business.
- Paste the right business's Google Maps link and click Find my business.
- Check the name, click Change to this business, then confirm.
Its reviews import in a minute or two. Your widgets show them as soon as they arrive, with no new embed code to paste.
In the Shopify app#
- Open Business in the app.
- Click Change business.
- Paste the right business's Google Maps link, click Find business, check the name and click Change to this business.
Your reviews blocks and the floating badge keep working and show the new business.
Good to know#
- Changing back never counts. A business you had before usually comes back with its reviews straight away.
- You can change a business a few times on your own. After that, email [email protected] and our team will add the business for you.
- On a free trial the trial carries on with the new business; it does not start again. A business that already had a free trial on another account can't be switched to during a trial.
- On the Free plan, the new business becomes your free business.
- Nothing changes on Google.
- Want to stop showing a business altogether? See remove a business.
Still stuck? Tell us what you are trying to do and we will help.Email support
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