Help Centre

My widget shows a notice instead of reviews

Why a widget shows an "expired or removed" or renew notice, and how to fix it.

Updated 30 Sep 2026 1 min read Markdown

The widget shows a small notice instead of reviews in these cases:

Cause Fix
Your free trial ended Purchase a plan under Billing. Reviews come back straight away.
Your plan ended or was not renewed Renew under Billing.
The widget was deleted Remove the old code from your site, or create a new widget and paste its code.
The business was removed from your account Add the business again, create a widget and paste the new code.

When you renew, you do not need to change the code on your website. Your designs are kept.

Still stuck? Tell us what you are trying to do and we will help.Email support

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