What happens when a plan or trial ends

What your visitors see#

On the Free plan (the usual case): one widget keeps showing your 10 newest 4★ and 5★ reviews with our standard design and a small link to us. See the Free plan. Your other widgets show the notice below.

When your free trial or plan ends without renewal, your widgets do not break your page. They show a small, polite notice in place of the reviews.

What is kept#

Your account, businesses and imported reviews. Your default widget is always kept. Your other widgets stay in your account, offline, for 30 days and are then removed unless you choose a plan. To edit an offline widget or make it live again, choose a plan.

How to bring reviews back#

1. Open Billing.
2. Click Renew for a year to pay once, or Choose a plan with auto-renew (after a trial: Purchase a plan).
3. Complete the payment.

Your widgets show reviews again straight away. You do not need to change the code on your website.

Avoid the gap#

• During the trial, Billing shows how many days are left. Purchase before it ends and your widgets never blink.
• On a paid plan, keep auto-renew on. If a renewal payment fails, Razorpay retries for a while and your widgets keep working during that time; see payment problems.
• Prefer not to use autopay? Renew now from Billing before the end date. The new year starts when the current one ends; see renew your plan.