Help Centre

The Free plan

After your trial, one widget stays live for free with your 10 newest 4★ and 5★ reviews. What is included, what is not, and how to upgrade.

Updated 2 Oct 2026 2 min read Markdown

When your free trial or a paid plan ends, you don't lose your widget. Your account moves to the Free plan and one widget keeps showing reviews on your website, at no cost.

What the Free plan includes#

  • One business and one widget. Your default widget stays live. See choosing your default widget.
  • Your 10 newest 4★ and 5★ reviews. They are picked from all the reviews we imported for your business, not only the latest ones. If you have fewer than 10, the widget shows the ones you have. If you have none, the widget shows a small notice until you choose a plan.
  • Our standard design. The layout you chose is kept (carousel, grid, list, badge or sidebar).
  • A small "Free widget by ReviewPine" link above the reviews, on the right.
  • Reviews refreshed once a month.

What needs a paid plan#

  • All your reviews, not just 10
  • Your own colours, fonts, filters and pinned reviews
  • The Write a review button
  • More widgets and more businesses
  • Daily review updates and manual refresh
  • No ReviewPine link

Choosing your default widget#

Your account has one default widget. It's the widget that stays live on the Free plan, so pick the one on your most important page.

  1. Open Widgets.
  2. Next to the widget you want, click Make default.

The default widget shows a Default tag. If you never choose, the first widget of your first business is the default.

You can change your default at any time. If you have several businesses, the Free plan keeps the business your default widget belongs to. While you're on the Free plan, you can only choose another widget of that same business; the new default goes live on your website straight away.

Your other widgets#

When your plan or trial ends, your other widgets go offline: visitors see a small notice instead of reviews. Offline widgets stay in your account for 30 days, and you can see the removal date on the Widgets page. To edit them or make them live again, choose a plan within those 30 days. After that they are removed. Your default widget is never removed.

Your design is saved#

Your design and every business are kept. On the Free plan you can still edit your default widget; your own colours and settings are saved and go live when you choose a plan.

Upgrading#

Open Billing and choose a plan, or Renew for a year if you had a plan before. Your full design, all your reviews and every widget that hasn't been removed come back straight away. You don't need to change anything on your website.

Note: The Free plan stays with the business it started with. To show a different business, choose a plan.

Still stuck? Tell us what you are trying to do and we will help.Email support

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