Sign-in code not arriving
What to check when the 6-digit sign-in code does not reach your inbox.
- Wait a minute and check again. Email can take a moment.
- Check spam, junk, Promotions and Updates folders, and search your inbox for "sign-in code".
- Check the address you typed on the sign-in page.
- Request a new code after about a minute with Resend code. Your newest code always works.
- Work email? Some company filters hold automated email. Ask your IT team to allow our emails, or use another address.
Codes expire after 10 minutes. If nothing arrives after a few tries, email [email protected] from the same address.
Still stuck? Tell us what you are trying to do and we will help.Email support
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